How do I place an order?
Once you have chosen a product, you will first be redirected to the shopping cart. Then click on "Checkout" and you will reach the SSL-protected order form. After entering your email, you need to enter your shipping address. In the last step, you need to specify the shipping and payment method and click on "Complete Order". Your order will now be processed by our team.
What happens after I place my order?
Your order is now being processed. After receipt of payment, your package will be prepared and shipped within 24 hours. You can track the status of your order online in real time by logging into the "My Account" area. You will receive three emails regarding your order:
an order confirmation,
a payment receipt confirmation,
and a shipping confirmation.
What payment options are available?
We accept MasterCard, VISA, American Express, and bank transfers. Once we receive your payment, your order will be shipped within 24 hours. Please note that bank transfers take approximately three business days. Credit card orders can be processed the same day. You can also pay for your order with cryptocurrency. Let us know in the email, and we'll send you the wallet address for payment.
Our shipping costs and online prescriptions are included in the price. Once your order is confirmed, your order will be dispatched within 24 hours of receiving your payment. The delivery date depends on your location and the location of the supplier, as well as your ability to receive your payment promptly. We strive to deliver your order directly to your door within 4-8 business days, depending on the shipping method. Your medication will be sent by registered mail.
We do not process orders over the weekend. If you place an order after 3:00 PM on a Friday, the pharmacy will process your order on Monday.
You can cancel your order as long as it hasn't been processed yet.
We are unable to cancel an order after it has been shipped. You can cancel your order before it is shipped by sending us an email and simply including "Please Cancel" and your order number in the subject line.
The protection of your personal data is extremely important to us. We make no exceptions. Our online order form uses the latest and most secure encryption system based on 256-bit SSL (Secure Sockets Layer). All personal and credit card information is transmitted with the utmost security and caution. Our system also has security features to prevent credit card fraud. Anyone found using a credit card fraudulently will be reported immediately.
Customers often don't receive confirmation emails or newsletters. This is usually because their email provider blocks them. Below you'll find two solutions to resolve this issue.
Here's how to resolve the email issue:
1. Please check your SPAM folder. If our email is there, simply drag/move it to your regular inbox.
2. If you have a second email account, please email our customer service.
Not much, except for the name and the price. Because generic drug manufacturers aren't required to provide original medical studies proving the safety and efficacy of the chemical compound, they can produce a generic version at significantly lower prices, thus passing those savings on to the customer.
No. Due to federal law, we are unable to accept returns of prescription medications. However, if your shipment is damaged or not received at all, we will either resend it at our expense or reimburse you.
We regularly offer special offers for our customers via our newsletter and online pharmacy. Visit us regularly and stay informed!
They are considered "therapeutically equivalent" to the brand-name drug. A generic drug must contain the same chemical ingredients, both in terms of quantity and rate of absorption of the active ingredients into the bloodstream. Sometimes the generic version of the drug may have a different color or shape than the brand-name drug—these differences do not affect the drug's effectiveness and are purely for commercial or patent reasons.
It is prohibited by patent law for generic drugs to look exactly like brand-name products. However, generic drugs must contain the same ingredients. However, color, taste, and some other inactive ingredients may vary.
The production facilities of all pharmaceutical companies, whether they manufacture brand-name drugs or generic drugs, must undergo rigorous and regular inspections by the relevant authorities. There is no difference between the manufacturing standards for generic and brand-name drugs.